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Part C


Colorado Gerontological Society and Senior Answers and Services
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The following Consumer Alerts are courtesy of the Denver District Attorney's Office

Mitch Morrissey
Denver District Attorney
Director of Consumer Services: 720-913-9178
Denver DA's Fraud Hot Line: 720-913-9179
dxs@denverda.org

Shred-a-thon on May 10

This Tip May Cost You

Hang Up on Phone Fraud

Reducing Charity Junk Mail

Pets, Romance, and Adoption

Information from the FBI 2007 Internet Crime Report reveals the top internet scams in 2007. Here is how they work:

Pet Scams: Consumers see an ad selling an adorable pet; they mail a check, or provide a credit card number, plus a little extra for delivery. Unfortunately, the fraudster gets your money and you don’t get the pet.

Funds Transfer Scams: If you are legitimately selling an animal or renting property, you may receive a check that is more than the agreed upon sale price. When you ask the buyer, he apologizes and asks if you can just deposit the check and send him the balance.

Adoption and Charity Scams: A spam email makes an urgent plea for a donation to a charity – perhaps even using the name of a legitimate charity. Unfortunately, your donation goes to a fraudster.

Romance Scams: You strike up a romance with someone you meet in an online dating or social networking site who lives in another country. Your new romance is anxious to meet you but needs money to cover travel expenses. Unfortunately, this may be just the beginning – typically the person ostensibly, ends up with an emergency hospital bill or being mugged which leads to a plea for more financial help.

To report an internet scam: Log on to www.ic3.gov and file a complaint.

Furnace Fraud Heats Up
It's the time of year for furnace fraud, and the District Attorney's Office has received several complaints from elderly victims. Contractors solicited the victims by phone for annual furnace inspection services. Without checking on the reliability of the contractors, victims invited them into their homes. During the inspections, the contractors said that an expensive part-or the entire furnace-needed to be replaced. After paying the contractors, victims discovered that the repairs were not needed, but are now having trouble getting their money back.

Another tactic is for gas company or heating contractor imposters to appear at your door soliciting furnace inspection services. Their sole purpose is to come into your home to steal purses, checkbooks, jewelry and other valuables.

To protect yourself from furnace fraud:
  • Never allow strangers in your home-no matter who they claim to be.
  • Check out all contractors with the Better Business Bureau and your city building department before inviting a contractor into your home.
  • Heating contractors are required to be licensed. Check licensing/permitting in Denver at 720.865.2770 or www.denvergov.org/cityview/license.asp
  • If you are told your furnace needs to be replaced, get a second opinion from a licensed contractor whom you have checked out with the BBB, 303.222.4444 or www.denver.bbb.org
  • Once the old furnace has been removed, proof of its real condition is impossible to determine and little can be done by any agency or in court.
  • If you are being high-pressured, resist-especially if you are solicited at your door or on the phone by an unknown firm.

Beware Door to Door Con Games
Door to door con artists travel in groups in pickup trucks, vans, or on foot during daylight hours. Frequently, they observe their victims prior to the actual encounter. Once they locate a victim, the con artists devise a plan and return. Con artists will strike when an opportunity arises. If they see a potential victim working in the front yard,they will enter the unlocked back door to commit a burglary.

Types of Con Games

"Utility Inspector" - These con artists impersonate employees of Public Service Company, the Water Department, US West (Quest), or other utilities. They gain entry to the victim's home by claiming to be working on a utility  pole, gas line, or other problem in the neighborhood. Other con artists claim they need to check the furnace or water heater in the home, because they suspect the victim may have been overbilled for services. Once inside, they distract the victim while accomplices search for money, jewelry, and other valuables.

"Home Improvement/Repair Frauds" - Itinerant workers known as "Travelers" offer bargain prices for home repairs. They typically claim to have done work in the past for the victim, or to have just finished a job and have leftover materials. After quoting a low price, Travelers intimidate their victims into paying much more after the work is completed. Common traveler frauds include roofing, asphalt paving, tree trimming, and painting.

"Neighbor Assistance Con" - Going door to door, this con artist convinces victims that a neighbor has an emergency and needs money. The needed funds may be for an emergency room fee, for gasoline, towing, etc.

"The Family Con" - A man, woman, and children appear at the victim's door and plead to use the victim's phone. They claim to have an emergency and must call for help. Or they may ask for a drink of water. Once inside, one offender distracts the victim, while another searches the house for valuables.

"Pidgeon Drop" - One perpetrator approaches two supposed strangers and claims to have found a large sum of money. The victim believes the offender does not know either of them, but the other "stranger" is an accomplice. The con artist offers to share the windfall if convinced of the two strangers goodwill. He asks each to contribute "earnest" money, which is placed in an envelope or handkerchief. The con artist switches the envelope with one containing cut-up paper.

"Bank Examiner" - A con artist pretends to be a bank examiner and calls the victim. He explains that a bank employee is suspected of altering withdrawal slips, and solicits the victim's help in trapping the "guilty" employee. The con artist convinces the victim to make a large withdrawal from his or her bank account to trap the bank employee. Instead, the offender takes the victim's money and disappears.

Foreign Lotteries Are Illegal .....

A 97 year old Denver woman lost $67,000 and a Jefferson County man in his 80's lost $59,000 to Canadian lottery telemarketing scams. The telemarketing crooks identified themselves as being with the Canadian government and said the victims were required to send in the Canadian taxes before collecting their million dollar winnings.

Unfortunately, these victims didn't know that U S Federal law prohibits mailing payments to purchase any ticket, share or chance in any foreign lottery. Foreign lottery solicitations do not come from foreign government agencies, but from con artists.

If you receive a phone all or letter saying you have won the Canadian, Australian, Northwest German, or any foreign lotter, do not send any money. Call the DA's Fraud Hot Line at 303.640.3557, and Project Phonebusters, the central source for telemarketing fraud information and complaints involving Canadian companies at 888.495.8501 (toll free).

If you've won something, you never have to send money in advance - for taxes or administrative fees - to receive your winnings. Be especially cautious of companies that use names that sound like a government entity, such as "Revenue Canada" or "National Canadian Lottery".


They Want to Take Your Money
A program on preventing scams and frauds

The Denver District Attorney's Economic Crime Unit files hundreds of criminal cases every year involving millions of dollars in losses to Denver residents.
Particularly vulnerable are our older citizens, adults over the age of 60 make up 17% of the Denver population, yet they account for a dsiproportionate 30% of the DA's fraud victims. Con artists deliberately target older adults!

Denver District Attorney Bill Ritter believes preventing crime is as important as prosecuting crime. Through this educational program, the Denver DA's goal is to empower you to protect your money by:

1. Helping you understand what characteristics older adults share that make them vulnerable to fraud.
2. Sharing with you actual casework filed by the DA's Economic Crime Unit, including telemarketing and sweepstakes fraud, home improvement fraud, theft by care givers and trusted advisors, and identify theft.
3. And most importantly, providing tips on how you can adopt a "no-victim mindset" that will disarm any con artist of deceptive promoter.

Program presenter: Lisa Curtis, Director of Consumer Services
Lisa has spoken to over 300 groups since joining the DA's Office in 1996. Her presentations are entertaining, yet full of valuable information. She updates her presentations monthly to include the most recent scams targeting  Denver's area older citizens.



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Senior Answers and Services and Colorado Gerontological Society are not for profit organizations dedicated to education and the dissemination of information pertinent to seniors and professionals in the field of aging. Correspondence or questions regarding the information on this site should be forwarded to:

Eileen Doherty M.S., Executive Director
3006 East Colfax, Denver, CO  80206 *  303.333.3482 ** 303.333.9112 (fax)

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