Behavioral Health Organizations

Health First Colorado (Medicaid) provides mental health services to recipients through a sub-contracted, capitated managed care program. There are five subcontractors who administer these services, who are known as Behavioral Health Organizations (BHO). Each BHO is responsible for managing the delivery of mental health services to Medicaid-eligible individuals in its’ assigned geographic services area. BHO’s must directly provide or arrange for the provision of the following services:

  • Inpatient hospital psychiatric care (up to 45 days per state fiscal year).
  • Psychiatric care for those 65 and older in an institutional setting (up to 45 days per state fiscal year).
  • Outpatient programs for non-24 hour care in a licensed hospital or health care facility.
  • Physician services for medical care as defined by the state for the practice of medicine.
  • Psychiatric Rehabilitation including
    • Partial ‘long day’ therapeutic contact (more than 4 hours but less than 24).
    • Partial ‘short day’ therapeutic contact (more than 2 hours and less than 4).
    • Group therapeutic contact (up to 2 hours per session).
    • Individual therapeutic contact (between 30 minutes and 2 hours per session for up to 35 sessions per state fiscal year).
    • Individual brief therapeutic contact (up to 30 minutes per session and up to 35 sessions per state fiscal year).
  • Psychosocial rehabilitation to maximize the individual’s capacity to live, participate in and function in society (may include assessments, assistance, crisis planning, coping skills, daily living skills, counseling, and support groups).
  • Case Management for service planning, outreach and referrals, supportive interventions, crisis management, service coordination, monitoring and follow-up and advocacy.

Current Colorado Medicaid Behavioral Health Contractors

Denver Access Behavioral Care
Access Member Handbook
Access Member Handbook (Spanish)
Access Provider Directory
Customer Service:
(303) 751-9030 or
(800) 984-9133 toll freeTTY:
(720) 744-5126
(888) 803-4494 toll free

After Hours:
(303) 751-9030 or
(800) 984-9133 toll free

Adams, Arapahoe, Douglas Behavioral Healthcare Inc.
Member Handbook
BHO Provider Directory
Customer Service:
(303) 361-8100 or or (844) 818-2485 toll free
Fax: (303) 364-2240TTY:
(844) 528-0372

After Hours:
(303) 361-8100 or
(877) 349-7379 toll free

Alamosa, Archuleta, Baca, Bent, Chaffee, Conejos, Costilla, Crowley, Custer, Delta, Dolores, Eagle, El Paso, Fremont, Garfield,Grand, Gunnison, Hinsdale, Huerfano, Jackson, Kiowa,Lake, La Plata, Las Animas, Mesa, Mineral, Moffat, Montezuma, Montrose, Ouray, Otero, Park, Pitkin, Prowers, Pueblo, Rio Blanco, Rio Grande, Routt, Saguache, San Juan, San Miguel, Summit, Teller Colorado Health Partnerships
Colorado Health Partnerships Member Handbook
Colorado Health Partnerships Member Handbook (Spanish)
Colorado Health Partnerships Provider Directory
Customer Service:
(800) 804-5008 toll freeTTY:
(719) 540-5590 or
(800) 432-9553 toll freeAfter Hours/Emergency:
(800) 804-5008 toll free
Boulder, Broomfield, Clear Creek, Gilpin, Jefferson Foothills Behavioral Health Partners
FBH Provider Directory
FBH Member Handbook
Customer Service:
(303)-432-5950 or
(866) 245-1959 toll freeTTY:
(303) 432-5990
(800) 432-9553Emergency:
(303) 432-5960
(866) 245-1959 toll free

After Hours:
(866) 245-1959 toll free

Cheyenne, Elbert, Kit Carson, Larimer, Lincoln, Logan, Morgan, Phillips, Sedgwick, Washington, Weld, Yuma Access Behavioral Care
Access Behavioral Care Northeast Member and Family Handbook
Access Behavioral Care Northeast Member and Family Handbook (Spanish)
Access Behavioral Care Provider Directory
Customer Service:
(303) 751-9030 or
(800) 984-9133 toll freeTTY:
(720) 744-5126 or
(888) 803-4494 toll freeAfter Hours:
(303) 751-9030 or
(800) 984-9133 toll free